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Hp Spectre X360 Touch Screen Problems
Figure 4: Search results for Tablet PC Settings On the Display tab of Tablet PC Settings, click Setup. If either of the diagnostics tests fail, contact HP using the Contact Support tab at the top of this screen. Turn on the computer and immediately press the F2 key repeatedly, about once every second. NOTE: The name of the touch screen device might differ. http://itsolutionsmarter.com/hp-spectre/hp-spectre-x360-ghost-touch.html
In the upper-right corner of Control Panel, select Large icons from the View by drop-down. Figure 18: Typing the Product key Windows automatically detects whether the product key is valid. Figure 26: BIOS Security Tab with USB Security option In the USB Security window, make sure all USB ports are enabled. After Windows Update installs the selected updates, you might need to restart your computer to apply the updates. visit
Hp Spectre X360 Touch Screen Problems
Start by clicking Touch Pointer Test. If touch screen problems continue, proceed to the next step. Drag and drop the blocks according to the directions on the screen.
Figure 8: Touch Pointer Test Read the on-screen instructions, then click Run once. Figure 1: Power options with Shut down selected Press the power button to turn on the computer. Figure 16: Search results for Activate Windows Click the Enter key button in the Activate Windows screen. Hp Spectre Touch Screen Problems I guessed that the change was that it was a purely touch screen computer and did not have the same pen and touch capability as the original model I purchased.The next
F5C93EA#ABU. Hp Spectre X360 Ghost Touch Under the System heading, make sure the Pen and Touch listing displays Full Windows Touch Support. Right-click the graphics card and select Disable. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-13-touch-screen-malfunction/td-p/4791296 Once it starts I am unable to use the cursor and simply have to switch off by pressing the on/off button because I cannot even bring up the shut down screen.
Figure 17: Clicking the Enter key NOTE: If you used discs to install Windows 8, you might find the product key on the disc packaging. Hp Spectre X360 Screen Problems The test ends after all blocks are erased or after three minutes have passed, and results are displayed. Figure 7: Touch Screen There are two interactive touch screen hardware tests. If the touch screen never worked, skip this step.
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- The Digitizer Calibration Tool window opens to confirm that the calibration data was successfully removed.
- Press the Power button for at least five seconds to turn off the computer.
- Select or deselect updates from both the Important list and the Optional list.
Hp Spectre X360 Ghost Touch
The digitiser could fail at any time and this could have cost me hundreds to get it repaired. useful reference http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlLet them know what you have already done, although they will probably review it with you. Hp Spectre X360 Touch Screen Problems Figure 24: Drag and Drop Test Read the on-screen instructions, then click Run once. Hp Spectre X360 Touchscreen Driver He suggested they reimburse me for the original cost of the computer, and I go out and buy a replacement that fit my needs.I was bothered, once again they’re product failed,
If the touch screen still does not work, go to the next step. this contact form I am happy to assist.It is hard to know, as yet, what the actual problem is: sensitivity, drivers, hardware, other software, etc. Figure 12: Touch screen Power Management The touch screen should remain working after waking the computer from sleep. Screen does not respond to touch, or responds intermittently Use the troubleshooting steps in this section if the touch screen does not respond, or if the screen sometimes responds and sometimes Hp Spectre X360 Screen Glitch
NOTE: This setting changes the way your computer sleeps, and might result in more power consumption during sleep. Type the product key into the Product key field. The touchscreen malfunction is visiblein all applications.The only way to stop it is to press the power button until the laptop switches off.I am not aware of a definite trigger, although have a peek here Log on to the computer as an administrator, and then connect to the Internet.
With that knowledge in hand they stopped trying to troubleshoot the replacement computer, since it would never be able to recognize the active pen. Hp Spectre X360 Screen Crash The test ends after all blocks are repositioned or after three minutes have passed, and results are displayed. If the screen is still not calibrated correctly, undo the calibration by clicking Reset on Tablet PC Settings.
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Was the information on this page helpful? Start by clicking Touch Pointer Test. Plug the AC adapter into the computer. http://itsolutionsmarter.com/hp-spectre/hp-spectre-x360-screen-replacement.html The HP support people keep trying to send me different pen models hoping the computer will magicaly recognize the pen, but without the correct firmware, no dice.
It's VERY annoying, ruined a presentation I was giving when it first appeared.The only solution I found to stop the problem was to disable the touch feature: Device Manager --> Human